1 reviews | Active since Apr 2016
Cartrack is Pathetic and ***********
Cartrack installed a tracking device on the wrong wire in my brand new car thus putting my life, my property and everyone around me at risk. When i called them yesterday, 16.05.2024 there was no assistance until the car was towed to the dealership. I finally got some assistance today and they told me that they require R650 to remove the same tracking device that was installed by them incorrectly, They do not care about the inconvenience, the worst that could have happened, and the costs involved in all this mess caused by their technician. They went to remove the device today, 17.05.2024 and did not bother to call me afterwards. I have been without a car for two days, this is a business car. The dealership requires their labor to be paid, as this is not a warranty issue. The service at Cartrack is so pathetic. If you want your car to burn to ashes, go and install a tracking device from CarTrack.
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
It's day 6 without a car, how do you expect me to run a business to run without a car. How long does your investigation take. The invoice from the dealership was sent to your client services department, the dealership wants to be paid for the job they did. Your technical department has never bothered to call me.
It's day 6 without a car, how do you expect me to run a business to run without a car. How long does your investigation take. The invoice from the dealership was sent to your client services department, the dealership wants to be paid for the job they did. Your technical department has never bothered to call me.