MR
Mosa R
1 reviews | Active since Jun 2021
14 Dec 2021, 11:34
Cartrack is messing up my bank account
My account with Cartrack was in arrears for few months & was settled in full on 18 November 2021. Now Cartrack is abnormally debiting my account and I’m not getting help from any of their consultants I’ve spoken to. All I have experienced is arrogance, incompetence and excuses of “The system has not updated, please call us tomorrow”. My premium is R173.00, they have debited an additional R636.00and R231.00 in one month (December 2021)…
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Replies (2)
Cartrack's replyOfficial
14 Dec 2021, 11:46Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
The Cartrack Team
Cartrack's reply14 Dec 2021, 11:46
Official
Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
The Cartrack Team
MR
Mosa R's updateReviewer Update
14 Dec 2021, 13:17Looking forward to this matter resolved, it has indeed been a great inconvenience.
MR
Mosa R's update14 Dec 2021, 13:17
Reviewer Update
Looking forward to this matter resolved, it has indeed been a great inconvenience.