AP
Albertus P

1 reviews | Active since Mar 2014

18 Aug 2022, 11:13

CarTrack is horrible, stay far away.

I now have the 5th broken device in my car in 13 months. Last one was replaced beginning July. Every time I have to pick up that the device is not working and does not log trips. I want to cancel as CarTrack is not adhering to the contract and I pay for a service not received, yet I need to pay a cancelation fee of over R2000 for cancelling. Stay away from this company you will have a non stop headache.

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Replies (1)
Cartrack
Cartrack's reply18 Aug 2022, 14:37
Official
 
Good day,
 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.

Kind regards 
The Cartrack Team