1 reviews | Active since Jan 2021
Cartrack is *****
Cartrack is *****. Be Warned. the staff is *********** as well. Cartrack wants Me to continue paying for their service which was never there to begin with. I no longer have the car, but I am apparently supposed to pay R2650 early cancellation fee of a 36 months contract which I took on the 03rd May 2022, for R99 per month, and my balance to the anniversary date is R2000. I am hearing all this for the first time, I called them yesterday they told Me all this, I asked for a recording or a signed document of this information, it was not sent, I called today again, its not sent, how am I expected to pay for a car tracker to a car which no longer exist? the unit never worked to begin with, I kept on calling them and emailing them to tell them its not working and they were failing to resolve the issue, I was already paying for something which was not working.
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
