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Shaylee M
1 reviews | Active since Jun 2020
19 Feb 2021, 10:59
Cartrack is a waste of money
Cartrack is the most unprofessional company ever.. I'm sick and tired of running after them. I had a tech come out and check my unit and he has the nerve to say he can't work in such a small space but he doesn't even have his blockers with him. I've never missed a single payment yet they go on like I'm begging for free service.
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Replies (3)
Cartrack's replyOfficial
19 Feb 2021, 11:06Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
The Cartrack Team
Cartrack's reply19 Feb 2021, 11:06
Official
Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
The Cartrack Team
SM
Shaylee M's updateReviewer Update
19 Feb 2021, 11:24I've seen this same reply on everyone post.. Do you'll get back and help your clients
SM
Shaylee M's update19 Feb 2021, 11:24
Reviewer Update
I've seen this same reply on everyone post.. Do you'll get back and help your clients
SM
Shaylee M's updateReviewer Update
19 Feb 2021, 11:57I read over my contract and it states
10.1.3.3 Test the Unit on a quarterly basis to ensure it is operational and, if notified by Cartrack that the Unit is faulty,
to take the Vehicle to an Installation Centre for repair within 3 (three) working days of establishing the fault;... I have called for a tech to come out and see the problem but nothing I am sick and tired.
10.1.3.4 Keep the Client’s emergency contact details up to date and to ensure there are sufficient emergency
contact persons so that at least one contact is available to receive a call from the control room in the event of a
Loss... We did maintenance on our car and the battery was unplugged did someone call to check NO!
10.1.3.3 Test the Unit on a quarterly basis to ensure it is operational and, if notified by Cartrack that the Unit is faulty,
to take the Vehicle to an Installation Centre for repair within 3 (three) working days of establishing the fault;... I have called for a tech to come out and see the problem but nothing I am sick and tired.
10.1.3.4 Keep the Client’s emergency contact details up to date and to ensure there are sufficient emergency
contact persons so that at least one contact is available to receive a call from the control room in the event of a
Loss... We did maintenance on our car and the battery was unplugged did someone call to check NO!
SM
Shaylee M's update19 Feb 2021, 11:57
Reviewer Update
I read over my contract and it states
10.1.3.3 Test the Unit on a quarterly basis to ensure it is operational and, if notified by Cartrack that the Unit is faulty,
to take the Vehicle to an Installation Centre for repair within 3 (three) working days of establishing the fault;... I have called for a tech to come out and see the problem but nothing I am sick and tired.
10.1.3.4 Keep the Client’s emergency contact details up to date and to ensure there are sufficient emergency
contact persons so that at least one contact is available to receive a call from the control room in the event of a
Loss... We did maintenance on our car and the battery was unplugged did someone call to check NO!
10.1.3.3 Test the Unit on a quarterly basis to ensure it is operational and, if notified by Cartrack that the Unit is faulty,
to take the Vehicle to an Installation Centre for repair within 3 (three) working days of establishing the fault;... I have called for a tech to come out and see the problem but nothing I am sick and tired.
10.1.3.4 Keep the Client’s emergency contact details up to date and to ensure there are sufficient emergency
contact persons so that at least one contact is available to receive a call from the control room in the event of a
Loss... We did maintenance on our car and the battery was unplugged did someone call to check NO!