Cartrack is a *****!

I have been a client over a year now had a contract with them through my dealership which I haven't paid for so didn't keep any track of renewal I kept on receiving sms that I owe them and my account was in arrears which I didn't understand because no one contacted me how can I owe something if I am not aware of it...so this lady contacted me sounding very polite but her work is up to ****! ! I explained that I didn't want to renew the contract during to affordability and will look at it next year she told me then that Cartrack will take care of the outstanding amount on my contract which the dealer took out and if I do take over I will now only pay R208 I convermed it more than once and this will be debited end of December after giving her my banking details she took it for granted !!they debited R661 in the middle of December without my consent!! And after and amount of ONLY R208 was promised!! They are a bunch of ****** *****ing money for **** service!! THEY MUST RECONSIDER THE CONSUMER PROTECTION ACT BY READING IT!! they suppose to take care of clients not ***** from them!!HIGHLY DISCUSTED....will spread the word !