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Tshepang T

1 reviews | Active since Oct 2019

12 Nov 2019, 10:00

Cartrack is a **** that will take your money even after cancellation

CarTrack is a **** and ****y company...Stay away from it!!!

I honestly have a lot to say but Im at a point where I am just tired and so will only mention the latest stunt.

Around September 2019, I cancelled my policy with Cartrack due to an utter poor service. A week after cancellation they send me a letter of overdue informing that I skipped payment!!!

I had to then go out of my way to inform them and acquire proof of payment and emailed them the relevant information which indicates to them that I have paid all monies due following which they then send me a confirmation of cancellation.

Several weeks later to my surprise now I get a Notice Letter, informing me that they are listing me as a default payer and threatening me with legal actions....WHAT NONSENSE IS THIS!!!!. All of this for R187.60 for a month after my cancellation!!! This is a clear rip of and a ridiculous final attempt to squeeze more monies from me!!!

Please guy's do not sign up with this company, they will treat you like **** as a customer offering you false promises then they will harass you for money after you have left them.

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Replies (1)
Cartrack
Cartrack's reply12 Nov 2019, 10:13
Official
We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved. 

Kind regards 

The Cartrack Team