MN
Mzwakhe N
1 reviews | Active since Dec 2021
10 Jan 2022, 14:19
Cartrack is a ****
They claim that I owe them R50. I am not sure why I owe them, because they were debiting monthly costs. Firstly, I struggled to cancel the contract, even when I am not in need of their service because my vehicle was involved in car accident and it was declared beyond repair. I owe them nothing, I asked them to cancel the contract immediately after my car confirmed to be written off. They must contact me and explain why do I owe them R50
Helpful (0)
Replies (2)0
Replies (2)MN
Mzwakhe N's updateReviewer Update
10 Jan 2022, 15:03There is lady called Mpho from sales, she is rude and *********. Very emotional and defensive. She has zero customer service etiquette. She’s the reason why Cartrack loses customers.
MN
Mzwakhe N's update10 Jan 2022, 15:03
Reviewer Update
There is lady called Mpho from sales, she is rude and *********. Very emotional and defensive. She has zero customer service etiquette. She’s the reason why Cartrack loses customers.
Cartrack's replyOfficial
10 Jan 2022, 15:58Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
The Cartrack Team
Cartrack's reply10 Jan 2022, 15:58
Official
Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
The Cartrack Team