MM
Mazwi M
1 reviews | Active since Apr 2020
26 Mar 2021, 11:50
CARTRACK IS A ****!
Please stop harassing me.
I spoke to one of your consultants last year who confirmed my cancellation. I even received a letter confirming that.
Since then I have been harassed and THREATENED by Cartrack to handover my account for a meagre R300+. I have cancelled my policy and you clearly did not action this on your side.
Last year I complained about a panic button that was not working in the car. Cartrack promised to get someone to have a look at the panic button. I followed up with a series of calls. To date no one has come to repair that panic button.
If you insist on calling me I will also proceed on a legal route.
Please stop calling me as I don't owe you anything. I have explained this to your consultants.
Helpful (0)
Replies (3)0
Replies (3)
Cartrack's replyOfficial
26 Mar 2021, 11:51 Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Cartrack's reply26 Mar 2021, 11:51
Official
Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
MM
Mazwi M's updateReviewer Update
26 Mar 2021, 11:58The only way this can be resolved is if you stop calling and harassing me. You have disappointed me so many times. I don't owe you anything. My account with you has ended long time ago. I did explain this to you.
This letter of demand for me is the last straw:
RE: CARTRACK LETTER OF DEMAND AND NOTICE OF SUSPENSION
Dear Sir/Madam,
The above matter and our previous notices refer:
CARTRACK OVERDUE LETTER issued
CARTRACK NOTICE LETTER issued
To date, your account remains in arrears in the sum of R314,92 (Three hundred and
fourteen Rand and ninety two cents) which amount is immediately due, owing and payable.
In these circumstances we have suspended all services with immediate effect and we hereby
demand that you make payment of the abovementioned sum within 20 (twenty) business days
from the date hereof, failing which, we shall:
• Approach the relevant credit bureau(s) to list you as default payer; and
• Hand over your account to our Attorneys to initiate the necessary legal proceedings against
you.
• If applicable, inform your insurer that all services have been suspended, which may result in
your
insurer rejecting and/or repudiating your claim in the event of theft or hijacking.
Please be advised that the outstanding amount must be paid in full into the bank account of
Cartrack (Pty) Ltd having the following details:
Bank: FNB - Sandton City
Branch: 25 46 05
Account No: ***
***
To ensure prompt allocation to your account and in order to avoid the abovementioned
measures being taken against you, kindly forward proof of payment to our accounts department
at ***
We trust that the abovementioned drastic
This letter of demand for me is the last straw:
RE: CARTRACK LETTER OF DEMAND AND NOTICE OF SUSPENSION
Dear Sir/Madam,
The above matter and our previous notices refer:
CARTRACK OVERDUE LETTER issued
CARTRACK NOTICE LETTER issued
To date, your account remains in arrears in the sum of R314,92 (Three hundred and
fourteen Rand and ninety two cents) which amount is immediately due, owing and payable.
In these circumstances we have suspended all services with immediate effect and we hereby
demand that you make payment of the abovementioned sum within 20 (twenty) business days
from the date hereof, failing which, we shall:
• Approach the relevant credit bureau(s) to list you as default payer; and
• Hand over your account to our Attorneys to initiate the necessary legal proceedings against
you.
• If applicable, inform your insurer that all services have been suspended, which may result in
your
insurer rejecting and/or repudiating your claim in the event of theft or hijacking.
Please be advised that the outstanding amount must be paid in full into the bank account of
Cartrack (Pty) Ltd having the following details:
Bank: FNB - Sandton City
Branch: 25 46 05
Account No: ***
***
To ensure prompt allocation to your account and in order to avoid the abovementioned
measures being taken against you, kindly forward proof of payment to our accounts department
at ***
We trust that the abovementioned drastic
MM
Mazwi M's update26 Mar 2021, 11:58
Reviewer Update
The only way this can be resolved is if you stop calling and harassing me. You have disappointed me so many times. I don't owe you anything. My account with you has ended long time ago. I did explain this to you.
This letter of demand for me is the last straw:
RE: CARTRACK LETTER OF DEMAND AND NOTICE OF SUSPENSION
Dear Sir/Madam,
The above matter and our previous notices refer:
CARTRACK OVERDUE LETTER issued
CARTRACK NOTICE LETTER issued
To date, your account remains in arrears in the sum of R314,92 (Three hundred and
fourteen Rand and ninety two cents) which amount is immediately due, owing and payable.
In these circumstances we have suspended all services with immediate effect and we hereby
demand that you make payment of the abovementioned sum within 20 (twenty) business days
from the date hereof, failing which, we shall:
• Approach the relevant credit bureau(s) to list you as default payer; and
• Hand over your account to our Attorneys to initiate the necessary legal proceedings against
you.
• If applicable, inform your insurer that all services have been suspended, which may result in
your
insurer rejecting and/or repudiating your claim in the event of theft or hijacking.
Please be advised that the outstanding amount must be paid in full into the bank account of
Cartrack (Pty) Ltd having the following details:
Bank: FNB - Sandton City
Branch: 25 46 05
Account No: ***
***
To ensure prompt allocation to your account and in order to avoid the abovementioned
measures being taken against you, kindly forward proof of payment to our accounts department
at ***
We trust that the abovementioned drastic
This letter of demand for me is the last straw:
RE: CARTRACK LETTER OF DEMAND AND NOTICE OF SUSPENSION
Dear Sir/Madam,
The above matter and our previous notices refer:
CARTRACK OVERDUE LETTER issued
CARTRACK NOTICE LETTER issued
To date, your account remains in arrears in the sum of R314,92 (Three hundred and
fourteen Rand and ninety two cents) which amount is immediately due, owing and payable.
In these circumstances we have suspended all services with immediate effect and we hereby
demand that you make payment of the abovementioned sum within 20 (twenty) business days
from the date hereof, failing which, we shall:
• Approach the relevant credit bureau(s) to list you as default payer; and
• Hand over your account to our Attorneys to initiate the necessary legal proceedings against
you.
• If applicable, inform your insurer that all services have been suspended, which may result in
your
insurer rejecting and/or repudiating your claim in the event of theft or hijacking.
Please be advised that the outstanding amount must be paid in full into the bank account of
Cartrack (Pty) Ltd having the following details:
Bank: FNB - Sandton City
Branch: 25 46 05
Account No: ***
***
To ensure prompt allocation to your account and in order to avoid the abovementioned
measures being taken against you, kindly forward proof of payment to our accounts department
at ***
We trust that the abovementioned drastic
MM
Mazwi M's updateReviewer Update
08 Apr 2021, 15:47It's been over two weeks and my issue has still not been resolved.
In fact, I have been inundated with calls from Cartrack's collections department requesting payment arrangement.
At this stage I'm willing to pay WHAT IS NOT DUE TO YOU so you can stop calling and threatening me.
Please advise on the way forward.
In fact, I have been inundated with calls from Cartrack's collections department requesting payment arrangement.
At this stage I'm willing to pay WHAT IS NOT DUE TO YOU so you can stop calling and threatening me.
Please advise on the way forward.
MM
Mazwi M's update08 Apr 2021, 15:47
Reviewer Update
It's been over two weeks and my issue has still not been resolved.
In fact, I have been inundated with calls from Cartrack's collections department requesting payment arrangement.
At this stage I'm willing to pay WHAT IS NOT DUE TO YOU so you can stop calling and threatening me.
Please advise on the way forward.
In fact, I have been inundated with calls from Cartrack's collections department requesting payment arrangement.
At this stage I'm willing to pay WHAT IS NOT DUE TO YOU so you can stop calling and threatening me.
Please advise on the way forward.