LB
Lindy B

1 reviews | Active since Oct 2014

24 Jan 2025, 16:48

Cartrack is a no go!

Wow. whatever you do, do not use cartrack. I would prefer to rate zero stars. Once your car has been written off, they are hopeless at organising to remove the device. In fact I don't think they got it right. Then re-installing in the new car, they cannot get the appointment right. What they tell you, they do not convey to the technician. The technician then does not arrive at the appointment, and then they just drop you. No response. No re-scheduling, but Oh, they don't forget to run the debit order!!!! DO NOT sign a year contract with them. They are simply revolting to put it mildly.

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Replies (1)
Cartrack
Cartrack's reply24 Jan 2025, 17:11
Official
Good day,
 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
 
Kind regards
The Cartrack Team