Cartrack is a ***** tracking company they cannot be trusted
I have had a BMW 320i Sport Line since 2018. I decided to install a tracking system with Cartrack. They setup an appointment to arrive on the 31 Juy 2021 and they never pitched. They call me to reschedule for Thursday 5 August 2021 and I agreed. The following day my I am hijacked. I reported this incident within 10 minutes after and two days later my vehicle is still not recovers. What a coincident! For over three years with a tracking system, no hi jacking and a day after a cartrack installation I get hijacked. I want to warn everyone about these ***** looking cartrack installers.
My vehicle is nowhere to be found and cartrack is not assisting. Yesterday, 7 August 2021, I had to call them three times before my matter was escalated just to get an update.
The next call I received from cartrack asks me if I have an insurance and they tell me that it looks like they are struggling to recover the car.
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
