AB
Andries B
1 reviews | Active since Jul 2020
10 Oct 2023, 09:59
CARTRACK IS A DISGRACE
I am so tired of Cartrack, it is so unfair that if you sell a vehicle while having a contract with them, there is no way for you to cancel your contract without having to pay everything on the contract upfront. It's a disgrace from a SA company to hold you on terms even though for 2 years I don't have the vehicle anymore!
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Replies (2)
Cartrack's replyOfficial
10 Oct 2023, 10:50Good day, Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. Kind regards
The Cartrack Team
The Cartrack Team
Cartrack's reply10 Oct 2023, 10:50
Official
Good day, Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. Kind regards
The Cartrack Team
The Cartrack Team
AB
Andries B's updateReviewer Update
10 Oct 2023, 11:19So now, you guys phone me back to tell me exactly the same story. Pay the outstanding contract and then you can cancel. I have been paying this contract for 2 years now without even having the vehicle. Why don't you contact the new owner of the vehicle? He should have the unit in the vehicle. I bet you are charging him for the rental as well right!!
AB
Andries B's update10 Oct 2023, 11:19
Reviewer Update
So now, you guys phone me back to tell me exactly the same story. Pay the outstanding contract and then you can cancel. I have been paying this contract for 2 years now without even having the vehicle. Why don't you contact the new owner of the vehicle? He should have the unit in the vehicle. I bet you are charging him for the rental as well right!!