AE
Adriaan E

1 reviews | Active since Feb 2018

30 Oct 2025, 16:44

CarTrack is a ****

I reached out to this business in 202 after purchasing my vehicle. BIG promises were made all of which were recently broken. The device(s) I had installed in 2020 are apparently not enough anymore - I now need to pay MORE for this service to be effective. The warranty cover - where they will pay out your vehicle's value if they can't recover it is also non-existent. None of the promises when selling me this service is valid anymore. Apparently that was only valid for the period of a three years contract at which end you would be contacted and asked if you want to sign another 3 years contract. Whether I was contacted or not or if I decided to sign another contract or not means little if you consider that the service will not be effective _again_ unless you pay more - so I have tried to call and cancel my subscription but this also proves impossible - I cancelled my debit order - plain and simple. This is a ****, I am sure of it.

0
Replies (2)
AE
Adriaan E's update30 Oct 2025, 16:46
Reviewer Update
**** = *S*C*A*M

Cartrack
Cartrack's reply30 Oct 2025, 16:55
Official
Good day,

Thank you for bringing this issue to our attention. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team