HN
Hester N

1 reviews | Active since Oct 2015

26 Aug 2026, 11:32

Cartrack is a ****!

Dear dear consumer. Steer away and stay away from Cartrack. They are among the top 10 ********* companies in SA. They make deals with dealerships, tell the customer they get the first 12 months free and then a 24month contract becomes a 36 month contract. After the 36 month contract you have to pay them a huge amount to cancel the contract. If you refuse to pay the cancellation fee of a contract that expired, they keep on billing you. Then they get mandated debit orders on your account that you cannot get cancelled and then they threaten to hand you over. They do not answer any emails. Conversations over the phone then all of sudden does not exist. You cannot get hold of any form of management. The Ombudsman is aware of their ******** activities and is investigating it. Carte Blanch is investigation. In the mean time, I am being billed and threatened. Consumers are being bul**** and companies such as Cartrack get away with it. So boycott them so they can sink and get it over. I will keep on fighting to get my money back. For 3 years I have been battling and had no service but I am being billed. I will get my money back!!

0
Replies (2)
Cartrack
Cartrack's reply26 Aug 2026, 11:41
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team
HN
Hester N's update26 Aug 2026, 11:49
Reviewer Update
That is exactly why your Cartrack is in the state it is in... You cannot even get my name right!!!!
And no, I do not accept your apology because it has been going on for 3 years. I'll except your apology once it has been rectified... maybe...
But be sure that I will post everyday until it has been done.