ND
Nosipho D
1 reviews | Active since Feb 2025
17 Feb 2025, 12:04
CARTRACK IS A ****
The worst experience I have ever had with Cartrack. My car was ****** while the car watch alert was on and they never found the car. I then spoke to their chatbox to enquire about the R150 000 claim and they told me to wait for 60 days to make a claim, which was a lie to find out the claim was supposed to be made within 30 days of the incident and that means I do not qualify for the claim and they said I did not call them every 6 months to check if their unit was working properly. Now they are harassing me about the monthly payment when there is no car. They sent me an email stating that I should pay them R20 000 for them to recover my car. CARTRACK IS A ****
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Replies (1)Cartrack's replyOfficial
17 Feb 2025, 12:17Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply17 Feb 2025, 12:17
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
