1 reviews | Active since Aug 2017
Cartrack intransigence; bad customer service and ultimate thievery due to Bank costs of constant attempts of claiming from your account when they are not authorised to!
Hi. Anyone know how to get Cartrack to cancel my contract? I’ve had months of inconvenience because they insist on debiting the account on a different date than I set; no matter how many times I appeal for them to keep to the last day of the month date they keep debiting my account costing me hundreds in rejected fees on my account. The call centre either ignores your call; instructions or pleas! I’m tired of being ****** br this company. Let alone that my car spec and my personal details are wrong. Please someone help! They are thieving me and don’t know where to turn! The sad thing about us as users is we brush off other users complaints and reviews as one time off or a singular occurrence.
Cartrack please stop!!! You are guys are not right. If you even give a damn about complaints please cancel my account and relieve me from the the constant harassment of your constant debiting. You claim I pay R150.00 or thereabouts for your service but it’s a lie! You process your payments every 4 or 5 days and I end up paying R1500.00 because of your constant greed! I wonder why?! Some customers may have a good experience with you but you clearly have a list of who should be taken advantage of.
We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.
The Cartrack Team
