Cartrack Installation Failure!

Pathetic customer service! I scheduled the fitment of a tracking device in my new Ford Wildtrak for the 19th of January, only to be told at 16h40 that there are no technicians available and the installation cannot be done. I had emphasized the importance of the tracking unit being installed before I take delivery of the vehicle, as it is a requirement by my insurance. I was suppose to take delivery of the vehcile on the 20th of January, which I can no longer do because of this! The scheduling department don't seem to care and had the audacity to tell me that all their technicians are fully booked for the 20th. I now have to change my insurance policy inception date, my vehicle finance inception date, and my vehicle delivery date, all at the last hour. You have lost a client in me Cartrack and I will be sure to tell all my friends and family about this experience. We were suppose to be celebrating the purchase of a new vehicle, but that will no longer be happening because of your *********** scheduling team.