Cartrack incompetence, unauthorised debit order, call centre operators harrasment

I purchased a vehicle from Suzuki Boksburg. I never wanted a cartrack unit fitted. Then, on collection day, i was informed that my vehicle was pre-fitted with a tracking unit. I tried to cancel on the same day of collection after receiving a notice that the unit is faulty. I went through every platform cartrack has to cancel, whatsapp,emails,websites, chatbots, everything.

After receiving an email 4 days later to confirm my cancellation,I started receiving calls about an outstanding amount of R189.00. This would average between 4 and 12 calls a day and not a single operator could tell me what the amount was for.

On the 18th Dec 2024, a cartrack debit order went of my account. I reversed it and stopped the debit order.

Anyone who leaves the securiy of their vehicle in the hands of a company that shows this level of incompetence and greed, must be ....