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Hlengiwe
1 reviews | Active since Jan 2024
13 Jan 2025, 07:24
Cartrack incompetence through and through
Long story short.. I'd never recommend Cartrack to anyone. If you want poor customer service and incompetence take a policy from this company ðŸ˜ðŸ˜ðŸ¥º they can't even follow through your complaint to the end.. Actually their clients are not valued at all! You're just a number. I'm so done
Helpful (0)
Replies (3)0
Replies (3)
Cartrack's replyOfficial
13 Jan 2025, 08:05Good day, Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. Kind regardsThe Cartrack Team
Cartrack's reply13 Jan 2025, 08:05
Official
Good day, Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. Kind regardsThe Cartrack Team
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Hlengiwe's updateReviewer Update
13 Jan 2025, 08:52Don't even bother. Cancel my policy asseblief! I can no longer deal with this company. A new tracking device was installed in my car just last week and already your people there cannot tell me the right location of my vehicle.!! 😡On my app the last location is from 23hrs ago. Guys what type of ****ery is this??
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Hlengiwe's update13 Jan 2025, 08:52
Reviewer Update
Don't even bother. Cancel my policy asseblief! I can no longer deal with this company. A new tracking device was installed in my car just last week and already your people there cannot tell me the right location of my vehicle.!! 😡On my app the last location is from 23hrs ago. Guys what type of ****ery is this??
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Hlengiwe's updateReviewer Update
14 Jan 2025, 12:10Thanks to @Molantwa Netshimbolimbo for his professionalism my query that has taken almost a month to resolve is now fixed. A new tracking device was installed and seems to be working for now🙄🤦. Luckily for Cartrack you still have employees like Molantwa who know proper customer service otherwise you would've lost another client.
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Hlengiwe's update14 Jan 2025, 12:10
Reviewer Update
Thanks to @Molantwa Netshimbolimbo for his professionalism my query that has taken almost a month to resolve is now fixed. A new tracking device was installed and seems to be working for now🙄🤦. Luckily for Cartrack you still have employees like Molantwa who know proper customer service otherwise you would've lost another client.