SM
Stephanus M

1 reviews | Active since Jul 2014

08 Apr 2025, 10:15

CARTRACK INCOMPETENCE

CARTRACK send me daily e-mails, but the emails are intended for another client of theirs with the same surname but a different name. This client apparently does not pay his bills, so I get bombarded daily to pay the outstanding amount. Despite sending 10 e-mails asking them to correct the details and not to send me e-mails - it STILL continues - I even called them and asked Customer Service to remove my e-mail from all their systems. I block the e-mails, but then someone else at CARTRACK sends me another e-mail - they are harassing me, and I can not get them to stop!!

0
Replies (1)
Cartrack
Cartrack's reply08 Apr 2025, 10:17
Official
Good day, Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. Kind regardsThe Cartrack Team