TL
Tanja L
1 reviews | Active since Oct 2025
25 Oct 2025, 09:22
Cartrack incompetence
I am SUPER disappointed in the service received from cartrack. My tracker was removed from my old car and scheduled the reinstall into my new car for Friday 24/10/2025 @17:00 the guy never pitched. Phoned to reschedule for 25/10/2025 @09:00 guy never pitched in total I spent 1hour on the phone and still don't have my tracker installed. My vehicle is being put at risk by car track and all I hear is apologies mam I am super ****ed is the nice way of saying it. I want 8years of money back for this ridiculous incompetence!
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Replies (2)
Cartrack's replyOfficial
25 Oct 2025, 09:28Good day ,
Thank you for bringing this issue to our attention. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for bringing this issue to our attention. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply25 Oct 2025, 09:28
Official
Good day ,
Thank you for bringing this issue to our attention. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for bringing this issue to our attention. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
TL
Tanja L's updateReviewer Update
25 Oct 2025, 11:34I do not accept your apology as an apology does not install my tracker. If something happens to my car and my insurance does not pay I will hold you liable. I want my installation done asap as in latest tomorrow morning 9am or I will cancel with you I EXPECT TO NOT BE CHARGED FOR THIS MONTH!
TL
Tanja L's update25 Oct 2025, 11:34
Reviewer Update
I do not accept your apology as an apology does not install my tracker. If something happens to my car and my insurance does not pay I will hold you liable. I want my installation done asap as in latest tomorrow morning 9am or I will cancel with you I EXPECT TO NOT BE CHARGED FOR THIS MONTH!