1 reviews | Active since Sept 2022
Cartrack i wouldn't recommend it to other people
Cartrack whats going on???? My Device was replaced 02/03/2026, Then yesterday 09/03/2026 my Device was starting to make the same problems over and over again , according to cartrack and my Device the vehicle was last driving yesterday before 8 Am 09/03/2026 After that time the vehicle left my house 5 times and today 4 times 10/03/2026 Today 10/03/2026 cartrack phoned me to tell me they are gonna reboot the device and the current location of my vehicle is where my home is and so i told them they are wrong my vehicle is at school at the moment witch is 3.3 km away from the location that the app and what cartrack said to me on the system And the cartrack client service laddy that i spoken to had a chitty Attitude forwards me The more im trying to explain my self she wil talk while im talking. CARTRACK customer feed back is up to chit Every time a client serive phone me il have to explain all over again witch is ridiculous They are sepose to be let the consultant that phoned u give u the feedback till the problem is sorted out. So basically if my vehicle is ****** i would not get it back maybe in spares yes
I would never recommend cartrack to enybody they are full of hassles and their products is totally useless It means nothing to me Its like im sitting with a problem and they don't even try to sort it out
For the last 6 months it was the same problem over and over All they dit was rebooted the device I really would like to end my contact with them because they are totally useless, im paying for a device that cant even work properly The cancelation fee must be on their hands not myne. Their Device meens nothing for me its useless Why must i pay R99 per month for nothing And even if the device makes problems i have to phone after their asses to tell them then they are full of stories How the hell do u keep your clients happy like this I have all my proof for months now how i liked your asses to fix your problem device and now im liking again I would really like for u people to Take this device out of my vehicle without me paying eny extra fees or cancelation fees Cartrack and their devices is a huge headache I cant pay for something that is a problem I must sit and email u or phone u or WhatsApp u then its always problems No cartrack i want to be done with u for ever Il rather go to another tracker company because u people dont have a clue whats going on How many times must i tell u im not allowed to awnser my phone during working hours but u also keep phoning Call me at 17. 00Hour Car track i would really recommend come fetch your broken device in my vehicle without me paying for eny fees. U can cancel the contract as well without me paying eny fees or cancellation fees. Im done with u people No more. Il rather go to another business But u people, ite like u are to lazy to phone your customers on the given time or to email them with their situations If a customer have a problem be ready to talk to 10 of thier clients department Its like no one have a idiee whats going on and how to do things right If u have a problem with a client u sort it out. U dont sit on the chair for 3 weeks to do your job , since yesterday and today the device was rebooted 3 times still not working properly Clients service is up to chit, and now they say its on their side but still they dont give feedback My friend that lives 1 km away from me his device is 100% and he is also with car track Like i said i have full proof
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Time 12.44 had a big attitude with me
She must get a warning its rude to talk to clients like that
Cartrack is making recordings so there is the time and date
Its like her mother never teach her manners
Time 12.44 had a big attitude with me
She must get a warning its rude to talk to clients like that
Cartrack is making recordings so there is the time and date
Its like her mother never teach her manners
