MC
Martin C

1 reviews | Active since Nov 2024

03 Apr 2025, 16:52

Cartrack head office

Poor service, bad aftercare and client service. Call centre does not understand the client and does not care if you use prepaid or not. Dash camera not working. Try everything to get the dash camera sorted. Head office does not care, only ask for ID number, car registration and email, after that sorry hang up or does not understand what the paying client ask. Does not care. Poor service and poor aftercare service. Will not recommend cartrack to any one. Once you sign the contract you are on your own

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Replies (1)
Cartrack
Cartrack's reply03 Apr 2025, 16:55
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team