NM
Ntabiseng M

1 reviews | Active since Feb 2014

23 Feb 2015, 20:23

Cartrack has the worst customer service

I recently had a tracking device installed in my car by Cartrack. This was done at the dealership and the technician made no means to get in touch with me to take me through the functionality of the device. After endless despair on my end, I still haven't received any help. I would now like to have the device completely REMOVED from my car. I cannot keep exhausting my energy with this matter. How do you suppose I like paying for a panic button that I do not even know where it is? Thanks, but I'm done.

0
Replies (1)
Cartrack
Cartrack's reply24 Feb 2015, 14:01
Official
Hello Nthabbie,

Thank you for taking the time to raise your concerns and affording us the opportunity to address this issue.

An appointment will be made to assist you with the panic button.

Kind regards,
Minette van Dalen