DC
Donique C

1 reviews | Active since Jan 2012

27 Jul 2015, 10:52

Cartrack has ****** money out my account

I took out a car track unit last year, as it was becoming a burden I cancelled the unit. When I cancelled, all of a sudden it was a contract and now they claiming I owe money for something I did not agree to. I received a cancellation letter and I advised them that I will not pay an amount for something that I was never told was a contract. They said they would hand me over, which I was happy to accept as lawyers are easier to deal with.<br> <br> On Saturday, CARTRACK decided that they will debit an amount of R1926 out of my bank account without my authorisation. I queried this and asked WHO authorized it and no answers could be given. <br> <br> This a bunch of theives and I will be taking this as far as it can go.

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Replies (1)
Cartrack
Cartrack's reply05 Aug 2015, 16:26
Official
Hello donz1982,

Thank you for taking the time to raise your concerns and affording us the opportunity to address this issue.

Our Debtors Manager forwarded the necessary information in order to resolve this matter.

Kind regards,
Minette van Dalen