PB
Paul B

1 reviews | Active since Jan 2014

21 Aug 2024, 11:45

Cartrack harassment

At the beginning of July I called Cartrack and gave notice that:

1. I am cancelling my, out of contract, subsription. 2. That the vehicle has been sold. 3. For August I was debited again, and returned the debit. 4. Since then I have had more that 20 phone calls and who knows how many messages. 5. I have had to revert to being exceptionally rude to the individuals that called me, but it seems that CarTrack is more interested in harassing clients leaving them than to actually cancel the subscription. 6. I also receive information that a CY (Belville) number plate is on my profile. 7. I do not want a phone call to discuss my cancellation. Just get it done.

I will never make use of this company again.

0
Replies (1)
Cartrack
Cartrack's reply21 Aug 2024, 11:56
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team