CS
Cobus S

1 reviews | Active since Feb 2015

29 Oct 2025, 11:07

Cartrack Harassment

I have sent numerous emails to Cartrack and rep**** to their consultants who keep harassing me with emails and constant phone calls, sometimes three to five times a day. I have repeatedly informed them that I do not have any agreement with Cartrack and that I no longer own the vehicle in question.

Despite this, they continue to contact me and demand payment for something I never signed up for. This behaviour is completely unacceptable and amounts to harassment. I have asked them to stop contacting me unless they can provide proof of a valid contract, but they ignore my requests.

Cartrack, please stop contacting me immediately and remove my details from your system. This is the email that i have sent and responded to their emails......

There was no undertaking....

I am writing to formally request the cancellation of any account or agreement that may be listed under my name with Cartrack.

When I purchased my vehicle, it was financed through ABSA, and the tracker was included as a cash component within the financed deal. Since that time, I have not required any tracking services. The vehicle in question has since been sold, and I am currently employed at a motor dealership.

Accordingly, I do not have nor acknowledge any active contract or financial obligation with Cartrack. Please remove my details from your system and confirm in writing that any alleged account or contract has been cancelled and that I hold no further liability.

0
Replies (1)
Cartrack
Cartrack's reply29 Oct 2025, 11:11
Official
Good day,

Thank you for bringing this issue to our attention. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team