PG
Philippe G

1 reviews | Active since Nov 2023

17 Nov 2023, 12:19

Cartrack Harassment

I recently requested a price via a company's WhatsApp portal and explicitly informed them that I did not wish to be contacted for marketing purposes. However, I have received over 10 calls in the last 24 hours, including one as early as 6:45am this morning, all trying to close a deal. It's worth noting that my initial request was only for a price. It appears that the company's call centre may be outsourced or heavily incentivised to close deals, as I have even had three salespeople calling me simultaneously. In addition, it seems that this company may not be complying with the new POPI Act.

Please respect customers' privacy!!

0
Replies (1)
Cartrack
Cartrack's reply17 Nov 2023, 13:07
Official
Good day, Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. Kind regards
The Cartrack Team