Cartrack ********** Transactions

Hi

I am a very unhappy client I have had numerous problems with Cartrack Nelspruit. I have 4 vehicles registered. I upgraded my vehicle and I needed cartrack to remove and refit my unit from my old car to new car. I was then told by Cartrack that they cannot transfer a unit from one car to another due to it being one vin number per unit. Cartrack then demanded me to pay an amount of R870.00 for a new unit, which I agreed to. I then received a phone call from the Cartrack call centre asking the where about of my old vehicle so they could remove and refit into my new vehicle. I then asked them why did they make me pay for a new unit if they could transfer. The call centre consultant then cuts the call. I called the Nelspruit branch for my voice recordings with no response from Cartrack Nelspruit manager Nastassia Opperman. My account has then been debited three(3) times within the month of June 2018 with different amounts. This is affecting my monthly budget and business. Cartrack has no authority to Debit when they feel like. That is a security risk and **********. I then call Cartrack Nelspruit to get feedback with regards to debit orders AGAIN no response. I demand my money back into my account and cancel all my vehicles because I DO NOT TRUST CARTRAC****!!!!! I don't want Cartrack to have any access/authority over my banking account. Their service is extremely Poor and Disloyal.