BM
Brighton M

1 reviews | Active since Feb 2021

19 Aug 2021, 10:15

Cartrack *****

I dont think they even deserve a star in this review because they have a horrible service. I didnt renew the contract , I gave them the 21 working period notice to cancel the contract as per the terms of the contract and after that hell broke lose. Now I get calls that the contract was not cancelled as the agent I spoke to earlier didnt read to me some declaration. What **** is that. I knew my contract when gave the notice and thereafter I was supposed to ask their agent do his job to read to me a declaration. Am so sick to see how such a company de***** people by employing who dont do their job in trying to retain customers. I dont need your service Cartrack, MPAL00050 was the customer number. Notice was given in April 2021 and Contract ended in May 2021. I have spoken to 4 Agents who never told me about your declaration **** and today the 5th Agent tries to read that declaration as if I am giving another notice. Shame on you that you are de*****ing innocent people.

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Replies (1)
Cartrack
Cartrack's reply19 Aug 2021, 10:25
Official
Good day, 
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved. 

Kind regards 
The Cartrack Team