RB
Rudi B
1 reviews | Active since Nov 2017
06 Oct 2021, 04:42
CARTRACK EXTREMELY POOR CUSTOMER SERVICE
POOR POOR POOR customer service !!!!!!! Stay away from this company. I have been emailing then for months with no response at all. I cancelled my contract with confirmation from cartrack effective end of February. I even paid 1 month extra to cover the 30 day notice period. But still every couple of months I receive an email with a final letter of demand. I have sent numerous emails stating this contract have been cancelled with confirmation from cartrack and requesting confirmation from cartrack that it has been done. I have even sent emails to their CEOescalations email address and nothing from them. DO NOT USE THEM!!!!!!!
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Replies (1)Cartrack's replyOfficial
06 Oct 2021, 09:24 Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Cartrack's reply06 Oct 2021, 09:24
Official
Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
