Cartrack extremely poor billing system & poor customer service

i signed up for Cartrack in April 2025 and paid via a debit order. 09 months later, on 07/01/2026, I received an e-mail that my account was in arrears with R552. This *********** organization failed to realize the error in the billing amount for the whole 09 months. Today I have paid the Cancellation amount of R2650 + the outstanding amount of R552. I was told to pay up or go. I chose the latter. Cartrack is ***********. Poor service at its best.