MA
Miller A

1 reviews | Active since Mar 2026

29 Mar 2026, 13:46

Cartrack experience

Horrible experience. The staff were extremely rude and kept transferring me between departments when I needed my car to be dispatched. At one point, they even hung up on me.

The tracker system is frustrating — you have to open a case before your car can be dispatched, which is highly inefficient. By the time you have the case number, who knows where your car could be.

I would give -10 for their service. There is zero sense of urgency, and clients clearly aren’t valued. Honestly, this is the worst experience I’ve had with a car tracker service. I would not advise anyone to use them.

0
Replies (1)
Cartrack
Cartrack's reply29 Mar 2026, 17:59
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team