MM
Mohammed M

1 reviews | Active since Oct 2015

09 Sept 2024, 09:39

Cartrack Empty Promises and Lies

I have been trying to get them to move the trackers from one car to another car We had to call multiple times and was promised thats its all sorted and it can be done on Saturday 07 September, only to wait and wait after appointment was made for 8am, we then called them only to be told there is no booking and given the run around, dealing with this company has been endless poor service and trying to make money, they have the contact numbers of the persons that have the old cars but are too lazy to have it de-installed but would rather charge me who is an old customer 600Rands instead of doing their job, if this is how they treat an old customer and cant keep appointments how will they treat you when your car gets ******

0
Replies (4)
Cartrack
Cartrack's reply09 Sept 2024, 10:23
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team

MM
Mohammed M's update10 Sept 2024, 17:53
Reviewer Update
You just give the generic email reply but nothing gets done and you have taken the money for transferring the tracker
I’m so sick of car tracker service
MM
Mohammed M's update14 Sept 2024, 12:27
Reviewer Update
And so I am still waiting for them to do the job even though the money was deducted, I will write to my insurance to not have this company as a recommendation for tracker and if my car get lost I will take legal action against tracker
MM
Mohammed M's update16 Sept 2024, 09:45
Reviewer Update
It has now been another few days and Cartrack are just not doing anything, please do not take them as a tracker company