Cartrack employees very ***********.

Cartrack staff members failed to resolve my challenges with their system for over 8 months, I phones almost everyday 🙃 and everytime I am told "is not my department and I will escalated the matter " by that time I am paying every month with no doubt. I only start to get more attention when I decided to stop the payment, and that is after I almost lost my contract with my main client as I couldn't give them the record trips for one of the vehicle. Even after they failed to come up with the solution, so now I am expected to Pay, my question is what am I paying for? As I believe cartrack failed this contract. I did a review on Hellopeter and I received a phone call from Cartrack in a very short time, the gentleman from cartrack and same story to him, he phone me back about 4 times. But never phone me with final resolution, but in December 2024 I received an email from Cartrack with statement showing that my credit is paid or cleared off.

The beginning of Jan 2025 it started al***** again that I owe cartrack for the services, I ask which services is cartrack giving to me, and now I get this everyday and this people they don't even have any idea of what is happening in this account, the thing they can say is I should phone other departments and check which cars are getting the services.

Very poor services indeed I experienced