GvdW
Gysbert van der Westhuizen

1 reviews | Active since Dec 2023

10 Mar 2026, 12:54

Cartrack

Cartrack not willing to cancell a debit order that I did not authorise. Keeps putting the phone down in my ear. I never sighned a contrack. New Suzuki Swift comes from the factory with Cartrack fitted. I do not want Cartrack in my vehicle that I purchased without being informed that it is pre fitted with a Cartrack device. Had I know about this tactic, I would have chosen a different make. When I phone to cancell the debit order, that i did not accept on my banking app, they try to make me agree that there is a contract in place, and if I refuse, the phone simply gets put down in my ear. Palesa just did it agian. ***. Time to get a attorney involved. Be very carefull when you buy a new Suzuki Swift from Penta.

0
Replies (1)
Cartrack
Cartrack's reply10 Mar 2026, 13:20
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team