Cartrack

I'm regretting why I didn't stick with previous provider after purchasing my Mahindra Scorpio SUV. I'm not enjoying my vehicle since Cartrack installed their device on my vehicle due to hard starting (at times I have to push-start), I have taken in the alternator & fuel pump sensors (interference with other sensors).

Currently the fuel pump has to be taken in again for the sensor/S to be replaced/repaired and for that to happen Cartrack has to come and reinstall their device properly. Since October 2021 to January 2022 my car battery has been removed several times by my mechanic in his workshop and once at my place of residence and not at any of those times did Cartrack call me to check/enquire if everything was okay, not once.

From the 18/01/2022 to 03/02/2022 I've called Cartrack 5 times informing them about it and I've been told that we have an email to the relevant office/department and they will contact me (or alternative person) to schedule an appointment for the technician to come through. I haven't received that call nor my wife.