DA
Derek A
1 reviews | Active since Oct 2011
01 Sept 2025, 11:42
Cartrack
This is the 2/3rd review of Cartrack. After an initial 2 complaints a technician worked on 26 August 2025. After the technician worked on the problem for about 3 hours I could see the camera working. This morning I tried to activate the camera. The usual response on again said the video was inactive. My concern for for my wife using the vehicle currently. I phoned Cartrack and a gentleman assisted me and he also saw the vehicle was moving, but that the video camera was inactive. This is so frustrating of a company that claims to be reputable. I would not recommend this Company to anyone.
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Replies (2)
Cartrack's replyOfficial
01 Sept 2025, 11:47 Good day Derek Roy Abrahams,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply01 Sept 2025, 11:47
Official
Good day Derek Roy Abrahams,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
DA
Derek A's updateReviewer Update
02 Sept 2025, 11:03Someone from Cartrack contacted me and the lady promised to revert to me before 17h00. Unfortunately she did not say when😉. This is the inefficiency that I’ve always experienced. The lady could she that the car was being driven and on her side it also showed video inactive. I’m at my wits end. Terrible service
DA
Derek A's update02 Sept 2025, 11:03
Reviewer Update
Someone from Cartrack contacted me and the lady promised to revert to me before 17h00. Unfortunately she did not say when😉. This is the inefficiency that I’ve always experienced. The lady could she that the car was being driven and on her side it also showed video inactive. I’m at my wits end. Terrible service