ON
Odette N

1 reviews | Active since Jun 2022

01 Jun 2026, 14:53

CARTRACK DON'T WANT TO PAY OUT ****** VEHICLE RECOVERY

Good day My car was ****** on Jan 26. Now they say they are not going to pay me R150,000 because I do not qualify. I should have been concise on another plan, but they advertise the following: Yes, it is true that if Cartrack cannot recover your ****** vehicle, they pay out up to R150 000. This is part of theire recover warantr, which is available at no additional cost over and above the standard retail rates for a ****** vihicle recovery system. Cartrack has independently audited recovery rates pegged at 94%, and if any vehicles are unable to be located, they have paid out all warranties to their clients, barring two claims that were repudiated on proper grounds. This waranty applies to Cartrack products that include the ****** Vehicle Recovery (SVR) service.

Since Jan'26 when my vehicle was ******, still haven't heard from them till today.

VERY UNHAPPY WITH THIS SERVICE PROVIDER "CARTRACK"!!!!!!!

0
Replies (2)
Cartrack
Cartrack's reply01 Jun 2026, 15:11
Official
 Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team 
ON
Odette N's update08 Jun 2026, 17:12
Reviewer Update
Good day, when will the above matter be resolved?