CP
Cynthia P
1 reviews | Active since Aug 2019
10 Mar 2023, 07:12
CARTRACK DOESN'T CARE!!!
I wrote the below to the agents, managers (farahnaz hendricks, mark bradish) and CEO (Joshua Victor) and no response, zero help!!! Hi Joshua,
Cynthia here. I messaged you on LinkedIn.
I have been debited 3 times now in Feb alone, what happened to my 4 months free subscription if I refer someone. Also who told me that we cannot use the same account.
I asked for the recording from the last guy I spoke to when I was querying my free subscription, till date I am still waiting.
I wrote an email about how one of your agents shouted at me over the phone, it's just one thing after the other.
Is my business not good enough for cartrack or?
Helpful (0)
Replies (2)0
Replies (2)Cartrack's replyOfficial
10 Mar 2023, 09:42 Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Cartrack's reply10 Mar 2023, 09:42
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
CP
Cynthia P's updateReviewer Update
16 Mar 2023, 18:21what's the feedback?
CP
Cynthia P's update16 Mar 2023, 18:21
Reviewer Update
what's the feedback?
