CP
Cynthia P

1 reviews | Active since Aug 2019

10 Mar 2023, 07:12

CARTRACK DOESN'T CARE!!!

I wrote the below to the agents, managers (farahnaz hendricks, mark bradish) and CEO (Joshua Victor) and no response, zero help!!! Hi Joshua,

Cynthia here. I messaged you on LinkedIn.

I have been debited 3 times now in Feb alone, what happened to my 4 months free subscription if I refer someone. Also who told me that we cannot use the same account.

I asked for the recording from the last guy I spoke to when I was querying my free subscription, till date I am still waiting.

I wrote an email about how one of your agents shouted at me over the phone, it's just one thing after the other.

Is my business not good enough for cartrack or?

0
Replies (2)
Cartrack
Cartrack's reply10 Mar 2023, 09:42
Official
 Good day, 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.

Kind regards 
The Cartrack Team 
CP
Cynthia P's update16 Mar 2023, 18:21
Reviewer Update
what's the feedback?