CARTRACK DOES NOT KNOW WHAT CUSTOMER SERVICE IS

Cartrack became a Capitec partner for LiveBetter. They ran a promotion where if you paid your cartrack installment with a Capitec debit order or credit card, you get 3 months free. I called Cartrack to ask about this and was met with a rather rude response from the customer service agent. He abruptly told me that the promotion ended in June and it was Capitec's responsibility to tell me. When I asked him to speak to the supervisor, he told me she was busy - she will call me back. Needless to say i never received a call back. I then called a second time, same abrupt and rude response was given from the second service desk consultant. I should actually say thank you to the both of them, otherwise I would not have seen all the negative reviews for Cartrack currently on HelloPeter. I call back a third time to cancel my contract, Nombule sounds like a very nice person, and even offers to assist me to get the Capitec promotion that I was enquiring about. I tell her I want to cancel and I then get told that I will have to pay a full installment for December and only be covered until the 7th of the month. I do not have a contract, this is month to month. Ending my contract and moving on!!!!!!!!!!!