LM
Legal M

1 reviews | Active since Nov 2016

29 Mar 2019, 13:02

CARTRACK does not care about you or your car

CarTrack Watch feature works, but does NOT work for me. Because when I park my car in places where I feel unsafe, I would then activate it.

Unfortunately, I am forever told that I need to turn off the notifications. Why? I mean I turn it on for a reason and I am paying for the service.

It has really become an annoying experience, everytime I turn it on and receive the call from them, they immediately instruct me to turn it off. Oh and by the way, you will only receive ONE call, just ONE call from them, their next contact would be your next of kin and at NO point will they call or even try to call you back to find out if you are okay and if I am indeed driving the car.

Easy way for our cars to get hijacked and at no point do I even feel save using their service. I requested their legal department to call me back after 5 min, and guess what? NO CALL BACK.

Which other better car tracking companies would you recommend?

0
Replies (1)
Cartrack
Cartrack's reply29 Mar 2019, 14:35
Official
 We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved. 

Kind regards 

The Cartrack Team 
GN