LJvR
Lobry Jansen van Rensburg
1 reviews | Active since Oct 2024
12 Oct 2024, 10:58
CarTrack disappoints
I had an appointment for installation of a tracking system at on 10:00 on Saturday 11 October 2024. At 10:17 I phoned CarTrack to determine if the technician in still coming. I was informed that the technician had cancelled the appointment on his own and did not inform CarTrack. Moses Mokoena arranged another technician to come at 12:00. His service was great but so far not impressed with CarTrack.
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Replies (2)
Cartrack's replyOfficial
12 Oct 2024, 11:01Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Best regards,
Cartrack's reply12 Oct 2024, 11:01
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Best regards,
LJvR
Lobry Jansen van Rensburg's updateReviewer Update
12 Oct 2024, 12:45The second appointment also not honoured. Nobody informed me and had to establish this myself. Not interested to be doing business with this Company any longer.
LJvR
Lobry Jansen van Rensburg's update12 Oct 2024, 12:45
Reviewer Update
The second appointment also not honoured. Nobody informed me and had to establish this myself. Not interested to be doing business with this Company any longer.