Cartrack Disappointing Service

I signed up with Cartrack expecting reliable vehicle tracking and safety alerts. Since purchasing my new car in May 2025, I’ve driven through several high-risk areas, and at one point, my car battery was physically removed. Shockingly, Cartrack never contacted me to check if everything was okay.

Isn’t the whole point of a tracking service to alert the owner when something suspicious happens? Their silence during these incidents is unacceptable and defeats the purpose of having their service.

I trusted Cartrack to help protect my vehicle and my safety. Instead, I received no support, no alerts, and no follow-up. I’m now cancelling my service, and they have the audacity to charge me a cancellation fee – for a service that failed me when I needed it most.

Cartrack needs to be held accountable.