Cartrack device not reporting correctly - Poor after sales support

One Star is generous to be honest!!! HelloPeter should look into adding minus ratings.

Cartrack as a whole does not seem to know what they are doing. Poor support from start to end. The device for my motorcycle is ONCE AGAIN not reporting the exact location. It was "repaired/replaced" on two previous occasions. Logging a support request is met with either no response or delayed response from Cartrack. As much as I want to have a tracker in my motorcycle , Cartrack this is not the way to go. This was a big mistake using Cartrack. The dealer I purchased my motorcycle from recommend and used Cartrack. Cartrack also cannot resolve the issue of my device not reporting correct location. From online posts I see this usually happens with Cartrack devices. Does this Car track will not be able to track and recover my motorcycle!? I am exhausted at having to deal with this issue on a regular basis.