1 reviews | Active since Apr 2020
Cartrack demands 3rd payment from me in less than a month.
Cartrack is bad business on the 17th January 2025 , a tracker unit was fitted in my vehicle, on the 22nd i was told to pay R125 for fitment where by I was never told about during a phone call before tracker unit was installed, I didn't want to argue that and made a deposit on their account same day. And came January month end R218 was debited from my account, and now recently on the 7th of Feb 2025 they wanted other R218 sending me mails, and that amount is my month to month package, and how come now it's not even month end and already the organization demand other R218 from me in less than a month, and yet i paid more than monthly package. Our agreement on the phone with the lady was that all payments will be made/ debited on the 7th of each month, meaning 1st payment of January will be on 7th Feb and the 2nd on March the 7th and so on, which is something the lady did not dispute on the phone but agreed and now they having attitude towards. At 1st I thought they are the real deal I even rated them on HelloPeter, am actually not disappointed in them, infact i know who they truly are, cause now I know this is not business its a **** demanding money when it's not even due, in less than a month with them and already should be on my 3rd payment thats a big red flag for me, thats not a business,who operates such business any way or who has to take such business i cant even trust them with my vehicle, their agents got no respect for clients clearly they dont understand business incase what they got is business or called business, am done with them they should just send a technician and Uninstall the device in my vehicle thats all.
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
