DB
Danie B
1 reviews | Active since Feb 2022
09 Jun 2025, 11:16
Cartrack delivers the worst service, except while sales.
Cartrack delivers the worst service, except while sales.
The installation worked well, but you'll not be told why your car is not starting anymore. Their tracker is *******, in my two other cars the battery stays for months, but with the Cartrack device it lasts between one and max. two weeks.
I complained several times about it, but no feedback, today I cancelled the service and all they asking for money for taking out their ******* and a cancelation fee. If you need to install a tracker look for a proper company.
Helpful (0)
Replies (2)0
Replies (2)
Cartrack's replyOfficial
09 Jun 2025, 11:19Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply09 Jun 2025, 11:19
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
DB
Danie B's updateReviewer Update
25 Jun 2025, 15:41Update: 26.06.2025
Since the tracker is out, my car works 100% again, it starts even after longer standstill. The local auto electrician wrote a report for cartrack, regarding this issue and the cartrack agent also told me that they had a phone call. Unfortunately this company ignores every logic evidence. They insist that it have to be done by a cartrack technician, not taking into consideration that they never came back to me when I complained. Also to be honest, who really thinks that cartrack will admit that their things don’t work. Anyway, another loss of approx. R2650, but it’s not worth fighting for, but maybe I could save you some money.
Since the tracker is out, my car works 100% again, it starts even after longer standstill. The local auto electrician wrote a report for cartrack, regarding this issue and the cartrack agent also told me that they had a phone call. Unfortunately this company ignores every logic evidence. They insist that it have to be done by a cartrack technician, not taking into consideration that they never came back to me when I complained. Also to be honest, who really thinks that cartrack will admit that their things don’t work. Anyway, another loss of approx. R2650, but it’s not worth fighting for, but maybe I could save you some money.
DB
Danie B's update25 Jun 2025, 15:41
Reviewer Update
Update: 26.06.2025
Since the tracker is out, my car works 100% again, it starts even after longer standstill. The local auto electrician wrote a report for cartrack, regarding this issue and the cartrack agent also told me that they had a phone call. Unfortunately this company ignores every logic evidence. They insist that it have to be done by a cartrack technician, not taking into consideration that they never came back to me when I complained. Also to be honest, who really thinks that cartrack will admit that their things don’t work. Anyway, another loss of approx. R2650, but it’s not worth fighting for, but maybe I could save you some money.
Since the tracker is out, my car works 100% again, it starts even after longer standstill. The local auto electrician wrote a report for cartrack, regarding this issue and the cartrack agent also told me that they had a phone call. Unfortunately this company ignores every logic evidence. They insist that it have to be done by a cartrack technician, not taking into consideration that they never came back to me when I complained. Also to be honest, who really thinks that cartrack will admit that their things don’t work. Anyway, another loss of approx. R2650, but it’s not worth fighting for, but maybe I could save you some money.