PD
Peter D

1 reviews | Active since Sept 2024

02 Nov 2024, 16:11

Cartrack debiting me multiple times

Cartrack is debiting me multiple times after i terminated one policy or took off one car from my policy . They created multiple cancelllations leading to multiple debit orders. I have called them many times where i was assured that i would only be debited for a normal instalment as i paid off the cancellation fee. Till today, 3 months later they are still playing in my account.

Im really frustrated by this treatment from Cartrack

0
Replies (3)
Cartrack
Cartrack's reply02 Nov 2024, 16:16
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team
Cartrack
Cartrack's reply04 Nov 2024, 07:24
Official
Good day,

Thank you for making us aware of this issue. Kindly accept our apology for the inconvenience. We will investigate and provide feedback as soon as we get clarity.

Kind regards
The Cartrack Team 

PD
Peter D's update01 Dec 2024, 07:13
Reviewer Update
Wow Cartrack.you have done it again.why are you still debiting me for an account that is closed.its clear this company has *********** people that fail to solve their system problem.this issue is affecting as i have to reverse this unauthorized debit order.

If i have to move to anaother company,i will do so