PD
Peter D
1 reviews | Active since Sept 2024
02 Nov 2024, 16:11
Cartrack debiting me multiple times
Cartrack is debiting me multiple times after i terminated one policy or took off one car from my policy . They created multiple cancelllations leading to multiple debit orders. I have called them many times where i was assured that i would only be debited for a normal instalment as i paid off the cancellation fee. Till today, 3 months later they are still playing in my account.
Im really frustrated by this treatment from Cartrack
Helpful (0)
Replies (3)0
Replies (3)Cartrack's replyOfficial
02 Nov 2024, 16:16Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply02 Nov 2024, 16:16
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's replyOfficial
04 Nov 2024, 07:24Good day,
Thank you for making us aware of this issue. Kindly accept our apology for the inconvenience. We will investigate and provide feedback as soon as we get clarity.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Kindly accept our apology for the inconvenience. We will investigate and provide feedback as soon as we get clarity.
Kind regards
The Cartrack Team
Cartrack's reply04 Nov 2024, 07:24
Official
Good day,
Thank you for making us aware of this issue. Kindly accept our apology for the inconvenience. We will investigate and provide feedback as soon as we get clarity.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Kindly accept our apology for the inconvenience. We will investigate and provide feedback as soon as we get clarity.
Kind regards
The Cartrack Team
PD
Peter D's updateReviewer Update
01 Dec 2024, 07:13Wow Cartrack.you have done it again.why are you still debiting me for an account that is closed.its clear this company has *********** people that fail to solve their system problem.this issue is affecting as i have to reverse this unauthorized debit order.
If i have to move to anaother company,i will do so
If i have to move to anaother company,i will do so
PD
Peter D's update01 Dec 2024, 07:13
Reviewer Update
Wow Cartrack.you have done it again.why are you still debiting me for an account that is closed.its clear this company has *********** people that fail to solve their system problem.this issue is affecting as i have to reverse this unauthorized debit order.
If i have to move to anaother company,i will do so
If i have to move to anaother company,i will do so
