Cartrack daylight *******

On the 7th of September got an alert from Cartrack that my vehicle was ****** , vehicle was recovered stripped just an empty shell at 4am. I enquired what the next steps were and was told will be notified. Next thing my debit order went off on the 20th and I called to inquire why that was the case as they know very well that the car was ****** and stripped, was told that I need to call the cancellation department in order for them to stop debiting my account, which is pathetic as they know the tracking device is no longer in use as they found the vehicle stripped, I then called the cancellation department and was told again another debit order on the 20th of October will go off for cancellation of a ****** vehicle and that their job was done in finding the s**** body, this is a big **** after loss i still need to pay more money. In 2023 the same thing happened when my Nissan NP200 was ****** and never found and when I inquired about the money promised if a car is not recovered I was given a story that the time elapsed, after having been a client with 3 cars covered by Cartrack this is definitely day light ******* and will be cancelling with this company which just wants to milk its clients.