MW
Mzwandile W

1 reviews | Active since Sept 2020

18 Sept 2023, 14:02

Cartrack daylight *******

My name is Mzwandile Wanda. I bought a Mercedes Benz NUZ 36538 (2004 model). I then app**** for a car tracker from Cartrack beginning of this month...because of unforeseen circumstances I had to take my car back to the dealership and get reimbursed. Following that I had to cancel both my insurance and car tracking system. I had no problems with the former but as for Cartrack they are giving me problems.... They say I can't cancel my contract even though I haven't paid any premiums yet and I'm obligated to pay at least R2600 for them to cancel my contract... To me that doesn't make sense since I won't be paying for any services since I don't have a car anymore... So my question to them is what am I paying for?

0
Replies (2)
Cartrack
Cartrack's reply18 Sept 2023, 14:26
Official
Good day, Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. Kind regards
 The Cartrack Team 

Best regards,

MW
Mzwandile W's update18 Sept 2023, 14:33
Reviewer Update
Thank you... I'll be waiting.